New Clinician

Your usual dentist has recently retired. We have fortunately been able to arrange for another clinician to see you on the NHS. This may be another dentist or dental therapist. Please be aware that you will always see someone appropriately trained and qualified for your needs. If you need to see a dentist for anything this would be arranged under the same course of treatment.

A number of patients have reported confusion around some NHS fees.

To help ensure you understand your diagnosis and treatment needs we’re explaining the following common misconceptions.

Simple Scaling vs Periodontal Treatment

Build up on the surface of teeth may be removed (where clinically necessary) under a Band 1 charge, where there is simple inflammation and no evidence of gum disease.

Treatment for periodontal (gum) disease is treated under a band 2 treatment. This is a more complex procedure where failing to treat it effectively can increase the likelihood of losing teeth. You will often need to return every 3 months initially.

Your clinician will explain which diagnosis applies, and what the correct NHS charge is.

Laboratory based items

Any new appliance provided from a laboratory must be provided under a band 3 NHS charge.

NHS fee setting

Please note the fees are set by the NHS so the practice and individual clinician cannot change these. Patients exempt from NHS charges will not need to pay these. Clinicians are bound by ethics and NHS regulations to apply the correct NHS charge. We audit our records to ensure the correct charges are applied.

If you have any concerns you may write to the Practice Manager at the practice address.